We started embroidering as a hobby a few years ago. A home sewing machine with an embroidery attachment led to a six needle entrepreneur machine. Soon we needed more capacity. A commercial Brother 9 needle machine followed us home from the ISS Decorated Apparel show in California. In 2014 we added a 4 head, 15 needles per head, wide sewing field Tajima 1504.
Every effort is made by Gearheart Embroidery to obtain customer approval prior to creating a custom embroidered product. If you are not 100% satisfied with your purchase you can return your order for a full refund. You can return or exchange your purchase for up to 30 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging. If your purchase was made with a credit card a full refund will be made to your account within 30 days of receiving the returned merchandise .